Admission, Play Duration & Ticketing Policy
Admission Prices:
General admission: $10.00
Students (with valid ID): $7.50
Senior Citizens (65 & older, with ID): $5.50
Children (under 13): $5.50
Box office opens 20 minutes prior to the first show and we accept either
cash or MasterCard/Visa.
Play Duration / End Dates
Films are usually booked to play from Fridays to Thursdays.
Every Tuesday morning,
we decide if a film will be extended for another week or not and
update our website accordingly.
End dates are only displayed on the last 3 days of a film's run, they
are also accompanied by a graphic that shows how many days are left.
As we update our website every Tuesday morning, any movie that doesn't
display an end date on a Tuesday (after midday), Wednesday or Thursday
is guaranteed to play until the following Thursday.
Be sure to check back
after midday on Tuesday to see which films have been extended or
not.
 Advance tickets:
To insure seating at your preferred showing, advance tickets are recommended
for opening weekends and during holiday periods. Tickets can be purchased
at the box office during operating hours for all upcoming showings
or purchased on the internet (see below). Please note: After the start
of a performance, late arriving ticket holders will only be admitted
to the auditorium at the discretion of management.
Internet Ticketing:
How to buy tickets online
- Click on this button from anywhere on the site and you will be taken
to our online ticketing system.
- Select the day you want to book from the drop down then click
on the show time you wish to see.
- Here you must select how many tickets you want, input your credit
card number (without any spaces) and billing address details,
then click the Purchase Tickets button.
- A confirmation page will
pop up, and if everything is correct, click the Purchase Tickets
button.
- A final confirmation page will be displayed for you to print.
Bring this to the box office to redeem the tickets. If you
are not able to print the confirmation page, bring the credit
card you used instead to redeem the tickets.
About purchasing tickets online
- The Ticketing Service we use utilizes standard Secure 128 Bit encryption,
so it’s very secure.
- A $1 per ticket fee is charged on all internet transactions.
- Box office and Internet ticket sales become available simultaneously,
around about 3-4 days before the listed showtimes.
- Student tickets are not available online for validation
reasons, they can only be purchased at the box office if you
produce a valid student ID.
Internet Ticketing FAQ’s
- I got to the sales confirmation screen, hit the <Purchase Tickets> button,
and my screen went blank… nothing happened. Did my sale go
through?
- As a general rule: If the “Ticket Purchase Confirm” page
(the page with the bar codes) does not come up on the
screen, the sale did not go through. Another way to check to see if
a transaction went through is to check the email address
you entered to see if you got ticket purchase confirmation e-mail.
If neither of these events happened, then your sale did not go through.
We suggest trying your purchase again.
- I got to the ticket purchase confirmation screen, (the page with
the bar-codes) but I did not get confirmation e-mail. Did my sale go
through?
- Yes, if the confirmation page came up (with the bar-codes) your
sale was completed. If you didn’t get the confirmation e-mail, you
may have inadvertently made a typo when entering your email address,
or your e-mail program may have filtered the confirmation e-mail into
a “junk”, “bulk”, or “trash” folder.
It all depends on the settings of your e-mail program.
- I purchased tickets On-line, but I am unable to go. Will my credit
card be charged even if I don’t pick up my tickets?
- Yes. Your credit card is charged at the time that you make the
purchase, not when you pick the tickets up.
- I purchased tickets On-Line and I made a mistake/can’t come
to the movie. What should I do?
- You must call the box office at least one hour before the start
time of the movie purchased to discuss the options.
- I’ve tried everything here but I still need some help. Whom
do I contact?
Arrival Times:
As a guide to arrival time, ticket holders are ordinarily admitted
to their auditorium 20 minutes prior to their showtime. But Cinema
Village has no inside waiting area so if you arrive more than 20 minutes
prior to the showtime, expect to be asked to wait on a sidewalk hold-out
line. Please note: to insure undisturbed viewing, admission to the
auditoriums, for ticket holders and ticket buyers, after the start
of a performance is strictly at the discretion of management.
Refunds:
Tickets can be refunded for any reason up to 15 minutes after the
start of the performance. After 15 minutes, passes good for future
admission may be issued at the discretion of the manager on duty.
Further Questions:
If you have any further questions, please call the box office at 924-3364
during operating hours or contact us by Email.
Assisted listening devices available by request.
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